Telephone Answering Services | The Village Secretary, Virtual Office Support

TELEPHONE ANSWERING AND EXTENDED SERVICES

You’ll never miss an important call! Businesses have been trusting us with their client, customer and sales calls, and recommending us to their colleagues, since 1986.

Calls are answered in your company name, per your instructions.
Calls can be transferred to you whether you are in your office, your car, or home. Messages can be delivered to you via cell phone, email, text messaging or fax.
Our secretaries handle all calls courteously and professionally.
You can use an existing telephone number or rent a phone number with us. No telephone company deposit or installation charges are required.
Daytime business hours are 8am-5pm EST, Monday through Friday. Calls after business hours are handled by our automated attendant.

Extended services: Combine our telephone answering with order taking or appointment setting for a unique combination of services that will give you the edge over your competition. We document every detail of every call to give you the important information you need to make each sale and secure new clients. And we’re happy to respond to calls from potential customers and clients per your instructions and help you with your list building and marketing efforts.